Effective Date: [11 October,2024]

At MyViplinks.com, we aim to provide an easy and secure payment experience for our users. This Payment & Refund Policy outlines the payment process for our services, including subscription details, fees, and our refund policy. By using our platform and purchasing a subscription, you agree to the terms outlined in this policy.

1. Payment for Services

MyViplinks.com offers both free and premium services. To access premium features or upgrade your account, you must subscribe to one of our paid plans.

a. Subscription Plans

We offer several subscription tiers, each with varying features and benefits, such as:

• Free Plan: Access to basic features and functionalities for creating and sharing bio links.
• Premium Plans: Access to advanced features, including custom branding, analytics, enhanced link management, priority customer support, and more.

The details of each subscription plan, including pricing and features, are available on the MyViplinks.com website. Prices for premium subscriptions are listed in USD (or the local currency applicable) and are subject to change.

b. Payment Methods

We accept payments through various secure payment gateways, including:

• Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
• PayPal
• Other supported payment methods (as listed on our website at the time of purchase)

All payments are processed through third-party payment processors, and MyViplinks.com does not store any sensitive payment information.

c. Billing Cycle

Premium subscriptions are billed according to the chosen billing cycle, which can be monthly, quarterly, or annually. When you sign up for a paid subscription, you agree to the specified billing frequency and the applicable charges for that cycle.

By subscribing to a premium plan, you authorize us to charge the provided payment method on a recurring basis until you cancel your subscription.

2. Billing and Invoices

When you purchase a subscription, you will receive an invoice detailing your payment, the service period, and any applicable taxes. Invoices will be sent to the email address associated with your MyViplinks.com account. It is your responsibility to ensure that your payment information is accurate and up to date.

If you have any questions regarding your invoice or billing, please contact our customer support team.

3. Refund Policy

At MyViplinks.com, we strive to offer a seamless user experience. However, due to the nature of our services, which are digital and immediately accessible upon payment, our refund policy is designed to be clear and fair.

a. Eligibility for Refunds

• Free Trials: If you subscribe to a premium plan through a free trial period and cancel before the trial ends, you will not be charged, and no payment will be required. However, if you fail to cancel before the trial period expires, you will be charged according to the subscription plan you selected.
• Refund Requests for Paid Subscriptions: We offer a 30-day money-back guarantee on all premium subscription plans. If you are unsatisfied with your subscription for any reason, you may request a refund within 30 days of your initial payment. Refunds will only be processed for first-time premium subscribers and must be requested within the 30-day period.
• Non-Refundable Fees: Certain fees, including but not limited to domain purchases, special add-ons, or custom services, may be non-refundable. Please refer to your invoice for details on any non-refundable charges.

b. How to Request a Refund

To request a refund, please contact us within 30 days of your payment by emailing [insert email address] or submitting a request through our customer support portal. Include the following details in your request:

• Your account email address
• The payment transaction ID
• Reason for the refund request

Our customer support team will review your request and respond within 7-10 business days. If your refund is approved, it will be processed to the original payment method within a reasonable time frame.

c. Refund Processing Time

Refunds are typically processed within 7-10 business days after approval. Depending on the payment method used, it may take additional time for the refund to reflect in your account. MyViplinks.com is not responsible for any delays caused by your payment processor or bank.

4. Cancellation of Subscription

You have the right to cancel your premium subscription at any time. If you choose to cancel, you will not be charged for the next billing cycle, but your access to premium features will continue until the end of the current billing period.

To cancel your subscription, follow these steps:

1. Log in to your MyViplinks.com account.
2. Navigate to the Account Settings or Subscription page.
3. Select the option to Cancel Subscription.

Please note that cancellations take effect at the end of the current billing period, and you will not receive a refund for the unused portion of your subscription.

5. Changes to Pricing

We reserve the right to change the pricing for any of our subscription plans at any time. Any changes in pricing will be communicated to you via email or on our website. If you are on an existing subscription plan, any price changes will apply only when your current billing cycle ends and your plan renews.

6. Disputes and Chargebacks

If you believe that a charge is incorrect or wish to dispute a charge, we ask that you contact our customer support team before initiating a chargeback. We are committed to resolving any billing issues in a timely and satisfactory manner.

7. Contact Us

If you have any questions or concerns regarding payments, refunds, or cancellations, please feel free to contact us at:

MyViplinks.com
[admin@myviplinks.com]
[+91 70423 31925]
[A-188, Rathour Niwas, A-Block, Laxmi Nagar]

This Payment & Refund Policy provides clarity on payment processing, subscription terms, and the refund process, ensuring that users know their rights and obligations regarding payments and cancellations. Should you need to customize this further or add any details specific to your service, feel free to adjust accordingly.